June 6, 2019

How We Delight Customers By Partnering With Them In Product Development

Henry Ford was once quoted saying “if you asked customers what they wanted, they’d say “faster horses.” This famous quote is often used to argue that visionary leaders such as Ford could see the innovation possible by looking into the distant future - things that others cannot see in the near term. Traditionally, customers are not viewed as visionaries since they largely focus on near-term product features due to current pain points and challenges. At Protenus, our customers are visionaries in healthcare privacy and security, innovating right alongside our team to better protect patient data and create a culture of privacy and compliance.

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