Protecting patient privacy is not a simple task. This is especially true at sprawling healthcare organizations with growing case volumes, unrelenting resource constraints, and countless competing priorities, like one Multi-Hospital Integrated Health System in the Southwest.

As they continue devoting their limited resources to battling the Covid-19 pandemic, healthcare organizations may not be able to monitor compliance violations — including drug misuse or diversion and inappropriate access to patient records — as closely as they normally would. 

Protenus is committed to helping healthcare organizations build strong, sustainable compliance programs that entail robust patient privacy monitoring. While advanced technology plays an important role in building a demonstrably effective program, it must be combined with the right people and processes for optimal results.

The opportunity to build something from the ground up as part of a healthcare technology startup could not have come at a more perfect time for Christa White. 

Joi Smith joined Protenus in June 2021 as Vice President of People Operations. She brought with her a clear vision as to how she can help Protenus' working environment evolve as the company continues to grow and scale: by always doing the right thing, and doing things differently.