by Gracie Belle Smith on November 15, 2023
Safeguarding Patient Privacy: The Role of Technology
Healthcare leaders and compliance professionals find themselves overwhelmed with tedious workloads that leave them prone to burnout and turnover. This not only impedes their ability to effectively monitor patient privacy and protect PHI but also leads to long detection times for potential privacy breaches.
Furthermore, those who take a report-based monitoring approach often yield high false positive rates, resulting in investigators wasting precious time and resources chasing down dead-end incidents. This inefficient use of resources can have detrimental effects on both the financial and reputational aspects of healthcare organizations.
To tackle these obstacles and protect patient privacy effectively, healthcare organizations must adopt AI-driven patient privacy monitoring solutions. AI-driven solutions like Protenus' Patient Privacy Monitoring offer a comprehensive approach to monitoring by ensuring that 100% of system accesses are monitored, automating workflows, and streamlining investigations. All of which significantly reduce the burden on compliance professionals and other healthcare workers.
AI-based monitoring solutions can often offer insights that help organizations to pinpoint specific risk areas or repeated risky behaviors so that they can develop targeted intervention and training strategies to address and prevent recurrent risk moving forward."
- Brittany Keller, Chief Customer Officer, Protenus
By taking this approach compliance professionals can minimize their risk, prevent regulatory fines, and reduce the likelihood of repeat offenders.
Strengthening Patient Privacy in Challenging Times
In conclusion, as the healthcare industry continues to grapple with labor shortages, organizations must remain vigilant in addressing the threats posed to patient privacy. By acknowledging the risks associated with higher employee turnover rates and limited resources, organizations can take proactive steps to protect sensitive PHI.
Implementing an AI-driven Patient Privacy Monitoring Solution is an essential component of safeguarding patient privacy. By leveraging technology and fostering a commitment to privacy throughout the organization, healthcare entities can navigate these challenging times while upholding their responsibility to protect PHI from insider threats.