September 12, 2020

Is Your Legacy System Costing You?

Janice Lynch Schuster, Protenus

Change—personal, professional, organizational—is always hard, whether it’s good or bad. Buying or selling a house, starting a new job, or having a baby: Whenever major changes occur, humans react with stress. So, too, the thought of “leaving your legacy behind”—going from a first-generation compliance program, which just a decade ago was a paradigm shift—is a tough, stressful decision. Those systems are rules-based, they still require labor-intensive review and analysis, and they still lead to many false-positive findings that ultimately cost time and money.

Why stay with an underperforming or dated system? 

If someone suggested that you look for a new computer system in the old Yellow Pages, would you flip through it? If you needed to know what the Kennedy-Kassebaum Act of 1996 was, would you crack open an encyclopedia? Of course not. Why use outdated products or legacy systems when leading-edge technology that leverages artificial intelligence and machine learning can save time, labor, and resources while reducing false positives and ultimately preventing future compliance violations from occurring?

When it comes to compliance, especially for key issues such as privacy and diversion, most organizations have a decision to make: What is your legacy system costing you? According to the latest research from IBM, the average cost of a healthcare data breach in 2020 had soared to more than $7 million per incident.

Some areas of the healthcare industry stay on the leading edge of change and technology because of their mission to treat patients and protect them from harm; as a result, the United States spends trillions of dollars each year on healthcare. Protecting patients from the harm of data breaches and drug diversion is another layer of doing no harm and safeguarding institutions from risk.

What does it take for an organization to introduce systemic change? Most likely, healthcare compliance offices make the switch when the benefits of an old system, one that is familiar and comfortable, no longer outweigh its costs, which can come to include data breaches, clinical drug diversion, and other elements of noncompliance. 

Healthcare compliance analytics, like the Protenus platform, leverage artificial intelligence and machine learning to enable you to do more even when you have fewer resources. The system monitors 100% of all accesses to alert the compliance team to suspicious behavior, identifying individuals who are violating policies and providing training to prevent future compliance violations. 

Making the Switch

At Protenus, we understand that leaving a legacy behind—the system that just a few years ago might have been the latest and greatest—is not easy. Capital has been invested; people have invested time—sometimes years—in learning to use the system and its upgrades, working with vendor staff, training hospital staff, and so on; and increasingly scarce resources have been devoted to it.

At the same time, we know that the threats that compliance offices face are challenging and come from many different actors, both internal and external, and that the only way to ensure you are ensuring compliance is to go with the best new technology. Long ago, people liked the term “space-age technology.”

Thanks to Elon Musk and NASA, that term is here again: space-age technology, such as artificial intelligence, machine learning, and subject matter experts are the best barriers preventing your organization’s sensitive data and controlled substances from being breached or stolen. This advanced technology, the keystone of Protenus analytics, serves as an extension of your team, allowing you to better protect your patients, your workforce, and your organization.

No one wants bad headline news generated by a crisis to be the tipping point that convinces the C-suite and other leaders to make the shift to a next-generation technology. Instead, mitigate risks by equipping your compliance team with the necessary resources and technology now, so you never have to find your organization calculating the cost of its legacy program. 

Are you ready to leave your legacy system behind and look toward the future of healthcare compliance analytics?

Email our team to learn how healthcare compliance analytics can help your organization leave their legacy behind.

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